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Your privacy matters to us. This policy explains how we collect, use, and protect your personal information — clearly and transparently.
We collect information to provide better services to all our users. The types of information we collect depend on how you use our platform:
Name, email address, phone number, and billing/shipping address when you register or place an order.
Pages visited, products viewed, search queries, and interaction patterns to improve your experience.
IP address, browser type, operating system, and approximate location for security and localisation.
Processed securely via PCI-compliant payment providers. We never store full card details on our servers.
We use the information we collect for the following purposes:
We do not sell or rent your personal data to third parties. We may share your information only in these specific circumstances:
Payment processors, shipping carriers, and email providers who assist in delivering our services under strict data-processing agreements.
When required by law, court order, or government authority, or to protect the rights and safety of our users and the public.
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to equivalent protections.
We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, or disclosure.
While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Login sessions, shopping cart, security tokens | Session |
| Analytics | Page views, traffic sources, performance metrics | 2 Years |
| Preferences | Language, currency, theme settings | 1 Year |
| Marketing | Personalised ads, retargeting campaigns | 90 Days |
You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our platform.
Depending on your location, you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Ask us to correct any inaccurate or incomplete data.
Request deletion of your personal data under certain conditions.
Receive your data in a structured, machine-readable format.
Object to processing of your data for direct marketing purposes.
Request a restriction on how we process your personal data.
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, our privacy team is here to help.
Contact Our Privacy Team